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There are two sets of responsibilities: Those of the farrier - MYSELF, and those of YOU the horse owner. MY RESPONSIBILITIES:: To insure I do the best job I can on your horse - treat your horse as if it was my own. Be on time for appointments, and if late notify you I will be late. Be honest in all aspects of my work. Continue to improve my knowledge through education. When possible insure customer knows the costs before work is done. Any problems are taken care of in a timely manner.
OWNER'S RESPONSIBILITIES: Make appointments in a timely manner. Provide a good clean work place, with good lights and level floor. Present a well mannered horse to work on, and if necessary someone to hold the horse. Pay when work is done, unless previous arrangements have been made. Notify me of any problems. |
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